Local Delivery & Shop Policies

Local Delivery
City of Regina (city limits) $15

* Please call our showroom directly for out of town floral deliveries
Out of Town (Pilot Butte/White City/Emerald Park/Pense/Condie) $25
Extended Out of Town (Belle Plaine/Lumsden/Balgonie) $30
(Applicable taxes included, Delivery fees subject to change)

Same day delivery (Monday to Saturday) is available for most orders placed by 12:00PM (noon). Please order directly with our showroom at 306.352.7773 or on our website.

Please provide the recipient name, address and contact phone number. We contact each recipient prior to delivery to ensure your purchase is received. Once we confirm your recipient is available for receipt we will attempt one delivery. If the recipient is unavailable (does not answer to receive the order) when we attempt delivery we will leave the recipient our showroom number and their flowers will be at the store for pick-up during regular shop hours.

Visa, MasterCard, American Express for on-line purchases
Visa, MasterCard, Debit and Cash for purchases made in our showroom.
E-Transfers (hello@theflowershoponhill.ca)...please discuss with our showroom upon placing you order.

Floral Return Policy
Fresh cut flowers/arrangements are guaranteed for 24 hours...the fresh cuts/arrangements will be replaced at equal or greater value. Proof of quality issues must be addressed within 24 hours of purchase.

Our designers love the work they put into creating something special for you. All designs are unique and one of a kind. Our products are inherently unique by nature that can reflect in our designers completed work. We acknowledge that our florals may not always perform the way we intend and things happen beyond our control that affect the quality of the products we design. Please contact our showroom to discuss any concerns with the fresh cut florals/arrangements within 24 hours of purchase to discuss replacement. We may request a photo or the florals to be returned to the store so we can address the quality issues.

Showroom Return Policy
* Proof of purchase required for all returns
* Items must be in original condition and packaging
REFUNDS...14 days
EXCHANGES...30 days
GIFT RECEIPTS...30 days (exchange only)

FINAL SALE ITEMS...YELLOW/CLEARANCE and items ending in $X.X7, Consumable Goods, Earrings, Seasonal & Holiday (may exchange until Dec. 24), Consignment and Special Orders.

Credit notes & gift certificates cannot be used to purchase gift certificates. Lost, stolen and misplaced gift certificates cannot be replaced or re-issued.